To Our Shores, Inc. does not discriminate based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression, as well as sources of payment for care. To Our Shores, Inc. does not exclude people or treat them differently.
To Our Shores, Inc. provides free aids and services to people with disabilities to communicate effectively with us, such as access to certified language interpreters and access to information written in other languages.
We also provide free language services to people whose primary language is not English, either through qualified interpreters or information written in other languages.
If you need these services, please inform us at the front desk.
If you believe that To Our Shores, Inc. has failed to provide these services or discriminated in another way, you can file a grievance in person or by mail, fax, or email with:
To Our Shores, Inc
Attn: Patient Experience
250 Langley Drive, Ste 1101, Lawrenceville, GA 30043
Office: (770) 954-5997
Fax: (888) 867-8865
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at the HHS Office for Civil Rights website, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at the U.S. Department of Health and Human Services website.
Download: Limited English Proficiency Services